Why Us


Why Us

With over Twelve years of Experience in Tourism Industry offering wide range of Safaris to all National Parks in Tanzania and other attractions such as Mt. Kilimanjaro Trekking as well as Zanzibar Island Excursion. We assure you Quality Safari and Mountain Climbing as well as Excellent services during your tour.

As local travel experts, you know that you are getting an authentic safari & holiday experience when you book with us. We constantly review our partner hotels, lodges, tented camps and resorts to make sure the standards we expect from our guests are being fulfilled.


Our Core Values

Customer Service Exellence:

We are fully dedicated in satisfying our guest’s requirement and honor our commitments made to them.


Our Passion:

We show pride, enthusiasm and dedication in everything that we do in the tourism industry. We are committed to deliver high quality services to our guests who book with us.


Professionalism:

This is the perfection of competence, knowledge, resourcefulness, quality, attitude, and cooperation related to how we provide our professional services to our guests. We strive to provide our guests with an exceptional safari and holiday experience. While it is essential to be recognized for top quality Excellence services, it is also important to leave our guests with a positive view of our entire dedicated team.


Reliability:

We are fully committed and dedicated to our guests. You can count on us and on our services. With efficiency and discipline, we give our best to deliver quality services, and meet our guest demands. We do what we say. We make sure to fulfill your expectations and keep our promises.


Integrity:

We deliver what we promise, and only promise what we can deliver. We do what we say with warmth, humor, and a great deal of thought. (That’s why travelers love booking with us!)


Our Commitments:

Your Safety & Comfort is our top most priority, We make sure to provide you with the best Hotels/Lodges/Tented Camps and Comfort Safari Vehicle during your tour, Not only that but also to cover you with a complimentary local flying doctors air ambulance emergency evacuation services in case of any emergency evacuation required during your tour within East Africa.


Honesty:

Being honest is what has kept us reputable in this industry. We are true to our own values and have a genuine and honest communication through our services with our guests, partners and overseas travel suppliers to ensure that all Safaris & Holidays we host are memorable and unforgettable ones.


WE KEEP THE RIGHT COMPANY:

Safari Big 5 is recognized by the Ministry of Natural Resources and Tourism as a Licensed Tourism Operator in Tanzania. Apart from the official recognition by the Government of Tanzania, we are also proud to be associated with some of the national and international premier agencies in the travel and tourism industry. These affiliations give us the credibility of being a serious player in the tourism business and help us get higher access to succeed in this industry.


AFFILIATIONS

Safari Big 5 is also a member of Tanzania Association of Tour Operators
Safari Big 5 is also listed on TripAdvisor – The world’s Largest Travel Site with 100% Excellent Reviews. We have been Awarded Certificate of Excellence for the past three years in a row Winning 2015-2016 & 2017 Treble awards. When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and Decency of reviews and opinions submitted by Travelers on TripAdvisor.
Safari Big 5 also recently won Africa & Middle East Award for the year 2017 as the Tour Operator of the year recognized by the Luxury Travel Guide.


Our Expertise

Safari Big 5 is a full-service ground operator offering a wide range of tours & safaris ranging from the snow-capped peaks of Kilimanjaro to the vast plains of Serengeti, from budget to mid-range all the way to high-end safaris & tours.

Welcome to Tanzania – The Land of Kilimanjaro, Serengeti & Zanzibar Select Safari Big 5 for your Memorable Adventure & Safari in Tanzania You’ll love the way we guide!


Our Guides

We have Experience, Well trained and qualified Safari & Mountain Guides offering a wide range of languages and excellent knowledge of designated destinations. Guides play a significant role in the overall success of a tour and each guide’s performance is monitored through a quality control questionnaire. Our customers are always assured of our best attention at all times.


Safari Vehicles

We assure you the Best Safari Vehicles and guarantee the quality of the vehicles used to conduct all tours & safaris. Our vehicles are also registered and insured in accordance to the Tanzania Tourism Laws.




Affiliates & Awards

Plan what to do in Arusha with an itinerary including Safari Big 5 Day Tours